Connecting to Sapphire
Aligning the stars
Connecting to Sapphire
Aligning the stars
Understand our platform's terms, policies, and user responsibilities for secure trading.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Client", "you" or "your") and Sapphire Broking ("Sapphire", "we", "us" or "our"), a stock broker registered with the Securities and Exchange Board of India (SEBI).
These Terms govern your access to and use of the Sapphire Terminal mobile application and website (collectively, the "Platform") and the services offered therein. By registering on or using our Platform, you agree to be bound by these Terms.
Sapphire Broking is registered under The Indian Partnership Act, 1932 (Act No. IX of 1932) with registration no. NG000010895, with its registered head office at Appt. 202, Second Floor, Samadhan Tower, House No. 6616/A/7, Plot No. 7, Sadbhawana Nagar, Manewada Rd, Nagpur, Maharashtra – 440027, India.
2.1. To register and maintain an Account with Sapphire, you must:
2.2. Sapphire reserves the right to refuse registration, suspend, or terminate your Account at its discretion without assigning any reason.
2.3. You agree to promptly inform Sapphire of any changes to your registration information.
2.4. Online account opening using Aadhaar is currently available only for residents of India opening individual accounts, where the person's mobile number is linked to the Aadhaar. This is not permissible for non-residents. However, for all types of non-individual accounts (such as HUFs, companies, LLPs, partnerships, etc.), we allow online account opening.
2.5. In case of online account opening using Aadhaar, data will be fetched from the KYC database and cannot be edited.
2.6. Any pickup of the required documentation pertaining to the account opening procedure is subject to the availability of our representatives at any particular time and location.
2.7. You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.
3.1. Sapphire provides the following services, subject to these Terms:
3.2. Sapphire may, at its sole discretion, add, modify, or discontinue any services without prior notice.
3.3. The services provided are subject to the rules, regulations, byelaws, and circulars of the respective Exchanges and SEBI.
4.1. Sapphire Terminal is provided on an "as is" and "as available" basis without any warranties.
4.2. You agree that you will:
4.3. Sapphire grants you a limited, non-exclusive, non-transferable, revocable license to use Sapphire Terminal.
4.4. Sapphire reserves the right to restrict, suspend, or terminate your access to Sapphire Terminal without prior notice if you breach these Terms.
4.5. Technical Requirements: You are responsible for maintaining compatible hardware and internet connectivity necessary to access and use Sapphire Terminal. Minimum system requirements will be specified on our website and may be updated from time to time.
5.1. You agree to pay all applicable fees and charges for the services as specified in the fee schedule available on our website's Pricing page or as communicated to you from time to time.
5.2. Fees and charges may include, but are not limited to:
5.3. Sapphire reserves the right to revise the fee structure at any time, and such revisions will be effective immediately upon posting on our website or notification through other communication channels.
5.4. You authorize Sapphire to debit your trading account or linked bank account for all applicable fees and charges.
6.1. The Client declares that the modification information provided by them is true to the best of their knowledge.
6.2. The Client undertakes to inform M/s. Sapphire Broking of any discrepancies, changes, or incorrect information that they become aware of, immediately.
6.3. The Client understands and accepts that in case any information provided for modifying bank account details is incorrect or misleading, they would be held liable for all such consequences/actions taken.
6.4. The Client agrees that this change will affect the Trading account that they hold with M/s. Sapphire Broking and the associated Demat account opened and maintained with the Depository Participant partner, SMC Global Securities Limited.
7.1. Orders placed through Sapphire Terminal are subject to:
7.2. The Client understands that all orders placed on the Platform shall be forwarded to the Exchange. In the event the order is placed during trading hours, it shall immediately be routed to and executed on the Exchange, subject to the availability of counterparties. The Client understands that Sapphire does not exercise control over the execution of any orders that have already been sent to the Exchange. Fulfilment of all orders is subject to the vagaries of the market.
7.3. You acknowledge that there may be delays in order execution due to system issues, market volatility, or other factors beyond Sapphire's control.
7.4. You shall be solely responsible for all orders placed through your Account, whether authorized by you or not.
7.5. Sapphire reserves the right to refuse to process any order if it believes that the order may be in violation of any Applicable Laws or Exchange rules.
7.6. Orders placed over the telephone will only be accepted if the client calls from their registered mobile number or sends a confirmation email from their registered email ID after verifying the details with a Sapphire employee during the same call. We reserve the right to deny order placement if these conditions are not met.
7.7. In case of a market order placed on the Platform, the Client understands that the price received shall be the price at which the order is executed by the Exchange's computer system and that such price may be different from the prevailing price the security was trading at when the order was entered on the Platform.
7.8. Sapphire cannot guarantee the cancellation or modification of an order pursuant to a Client's request to that effect. The order will be cancelled or modified only if the Client's request for cancellation or modification is received by the Exchange before it is executed. Market orders are usually subject to immediate execution.
7.9. The Client shall not presume an order to have been executed, cancelled or modified until a confirmation from Sapphire is received. Sometimes, due to technical or administrative reasons, a confirmation may not be immediately transmitted to or received by a Client. Such delay does not imply that the order has been executed, cancelled or modified, unless Sapphire confirms so to the Client in writing.
7.10. Sapphire may, from time to time, impose or vary limitations on the orders or instructions the Client may place on the Platform. Such limitations include, but are not restricted to, exposure limits, turnover limits, limits on the number, value and/or types of securities for which orders may be placed, scrips in respect of which orders can be placed, etc. The Client is aware that Sapphire may need to vary or increase such limitation, or impose new limitations altogether on an urgent basis, based on Sapphire's assessment of the risk involved and such other factors Sapphire may consider relevant. The Client understands and agrees that Sapphire may at any time, at its sole discretion and without prior notice, prohibit or restrict the Client's ability to place orders or trade in securities through Sapphire.
7.11. The Client understands that Sapphire may be unable to inform the Client of any such variations, reductions or impositions in advance. The Client agrees that Sapphire shall not be liable to the Client for any losses resulting from such variations, reductions or impositions, or for the Client's inability to route any order through the Platform.
7.12. Sapphire may, at its sole discretion, reject any order on the Platform for any reason whatsoever, including but not limited to the non-availability of funds in the Client's trading account, non-availability of securities in the Client's Demat account, insufficient margin amounts, suspension of scrip-specific trading activities by or on an Exchange, and applicability of circuit breakers to a scrip for which orders have been placed. The Client agrees that in the event that an order is not accepted on the Platform for any reason, Sapphire shall have the right to treat such order as having lapsed.
7.13. The Client understands that if, for any circumstance or for any reason, the markets close before the acceptance by the Exchange of any order, such order may be rejected. The Client further agrees that Sapphire may reject any orders that are being rejected by the Exchange. In case of rejection of an order due to rejection by the Exchange, the Client agrees that the order shall remain declined and shall not be reprocessed in any circumstance.
7.14. Without prejudice to the provisions above, Sapphire may at its sole discretion permit the execution of any orders, irrespective of the balance amount in the Client's account. This may subsequently be recovered by Sapphire during settlement.
7.15. Pending orders shall be handled as per exchange systems and norms after the market closes for the day.
8.1. The Client agrees to abide by the exposure limits, as set from time to time by Sapphire, the Exchange, the Clearing Corporation or SEBI.
8.2. Sapphire may, at its discretion, set higher margin requirements than those prescribed by the Exchanges or SEBI.
8.3. Without prejudice to any of Sapphire's other rights, Sapphire shall be entitled to liquidate or close out any or all of the Client's positions for non-payment of margins or outstanding debts. The proceeds of such liquidation or close outs, if any, shall be adjusted against the Client's liabilities and obligations. Any and all losses and financial charges on account of such liquidation or closing-out shall be charged to and borne by the Client.
8.4. The Client authorises Sapphire to determine the market value of all securities placed as margin after applying a haircut that Sapphire may deem appropriate. The Client undertakes to monitor the market value of such securities on a continuous basis. The Client further undertakes to immediately replenish any shortfall in the value of the margin consequent to a fall in the market value of such securities placed as margin, whether or not Sapphire intimates the Client of such shortfall.
8.5. The Client is aware that Sapphire is required to deposit sufficient margin with the Exchange to enable all its eligible clients to trade, subject to such limits as may be imposed. However, there may be times of extreme volatility wherein the deposits made by Sapphire with the Exchange may not be sufficient to cover the positions of all its Clients. In such circumstances, Sapphire's trading terminals may be temporarily suspended on account of the cumulative effect of shortfall of margin obligations by various Clients. In these circumstances, no Client shall have the right to claim any damages from Sapphire for any losses that they might incur on account of such suspension of trading.
8.6. The Client agrees that any securities or cash placed as margin with Sapphire may in turn be placed as margin by Sapphire with the Exchanges, banks, clearing corporations or any other institutions that Sapphire may deem fit. The Client authorises Sapphire to do all such acts and deeds that may be necessary for placing such securities or cash with the Exchanges/banks/clearing corporations/other institutions as margins.
8.7. Any reference in these Terms to sale or transfer of securities by Sapphire shall be deemed to include sale of securities that form part of the margin maintained by the Client with Sapphire. In exercise of Sapphire's right to sell securities under these Terms, the Client agrees that the choice of specific securities to be sold shall be solely at the discretion of Sapphire.
9.1. You acknowledge that trading in securities involves risk of loss and is not suitable for all investors.
9.2. You understand and accept the following risks associated with online trading through Sapphire Terminal:
9.3. Sapphire shall not be liable for any losses arising from the risks mentioned above.
10.1. Any research reports, market analysis, investment ideas, or other information provided through Sapphire Terminal are for informational purposes only and do not constitute investment advice.
10.2. Such information may be sourced from third parties, and Sapphire does not guarantee its accuracy, completeness, or timeliness.
10.3. You should not rely solely on such information for making investment decisions and should conduct your own research.
10.4. Past performance is not indicative of future results.
11.1. All intellectual property rights in Sapphire Terminal, including but not limited to trademarks, logos, software, content, and design, are owned by Sapphire or its licensors.
11.2. You are not granted any rights to use Sapphire's intellectual property except as expressly provided in these Terms.
11.3. You shall not copy, modify, distribute, sell, or lease any part of Sapphire Terminal or its content without prior written consent from Sapphire.
12.1. Sapphire collects, processes, and stores your personal information in accordance with its Privacy Policy, which is incorporated by reference into these Terms.
12.2. You consent to the collection, storage, processing, and disclosure of your personal information as described in the Privacy Policy.
12.3. Sapphire implements reasonable security measures to protect your information but cannot guarantee absolute security.
12.4. You acknowledge that internet transmissions are never completely private or secure, and any message or information you send using Sapphire Terminal may be read or intercepted by others.
13.1. To the maximum extent permitted by law, Sapphire shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses.
13.2. Sapphire shall not be liable for any damages arising from:
13.3. Sapphire's total liability to you for any claim arising from or relating to these Terms or Sapphire Terminal shall not exceed the amount of fees paid by you to Sapphire during the three (3) months preceding the event giving rise to the claim.
14.1. You agree to indemnify, defend, and hold harmless Sapphire, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
15.1. You may terminate your Account by providing written notice to Sapphire and fulfilling all outstanding obligations.
15.2. Sapphire may terminate or suspend your Account and access to Sapphire Terminal at any time without notice if:
15.3. Upon termination:
15.4. The provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to Sections 11, 12, 13, 14, and 19.
16.1. Sapphire shall not be liable for any failure or delay in performing its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, riots, civil unrest, fire, explosion, flood, epidemic, pandemic, strikes, or other labor problems.
17.1. Sapphire reserves the right to modify or replace these Terms at any time without prior notice.
17.2. The updated Terms will be posted on our website, and your continued use of Sapphire Terminal after such posting constitutes your acceptance of the modified Terms.
17.3. It is your responsibility to review these Terms periodically for changes.
18.1. These Terms shall be governed by and construed in accordance with the laws of India.
18.2. Any dispute, controversy, or claim arising out of or relating to these Terms shall be settled through arbitration in accordance with the Arbitration and Conciliation Act, 1996.
18.3. The arbitration shall be conducted by a sole arbitrator appointed by Sapphire, and the arbitration proceedings shall be held in Nagpur.
18.4. The language of arbitration shall be English.
18.5. The decision of the arbitrator shall be final and binding on both parties.
19.1. Entire Agreement: These Terms, together with the Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Sapphire regarding the subject matter hereof.
19.2. Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced.
19.3. Waiver: The failure of Sapphire to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
19.4. Assignment: You may not assign or transfer these Terms without the prior written consent of Sapphire. Sapphire may assign or transfer these Terms without your consent.
19.5. Notices: Sapphire may provide notices to you via email, regular mail, or postings on our website or Sapphire Terminal. You may provide notices to Sapphire by contacting customer support.
19.6. Relationship: Nothing in these Terms shall be construed as creating any agency, partnership, joint venture, employment, or fiduciary relationship between you and Sapphire.
19.7. Third-Party Beneficiaries: These Terms do not confer any third-party beneficiary rights.
19.8. Headings: The section titles in these Terms are for convenience only and have no legal or contractual effect.
20.1. If you have any questions, concerns, or feedback regarding these Terms or Sapphire Terminal, please contact our customer support at:
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Please note that the information contained herein is subject to change without notice.
Last updated: Last updated: July 15, 2025